business development professional | Aspiring it project manager
Years of experience
0+
Publications
0
Projects
0
WordPress
0%
Salesforce
0%
Ms Office
0%
Illustrator
0%
Photoshop
0%
Figma
0%
Education & Experience
2024-2025
University of New Brunswick - Fredericton
Master of Technology Management and Entrepreneurship
2024
Customer Service Representative - IOS Solutions Center, Montreal
Achieved a 100 percent CSAT score in first 2 months based on 8 call reviews and customer feedback.
2023
International Foreign Trade Salesperson - FOODING GROUP, SHANGHAI
Successfully expanded the client base by 46 through strategic use of customs data, online platforms, and effective CRM management.
2014
Design Researcher - University of San Diego
Member of directed research group.
2015-2016
UX/Visual Designer - Intuit, San DIego
Designed useful and elegant digital experiences across two different mobile platforms.
2016-2018
Senior UX Designer - Intuit, LA
Designed and launched multi-platform desktop community homepage focused on tax professionals across the country.
2019-2021
UX Designer - IBM, LA
Collaborated with researchers, engineers and product managers throughout design process – from creating research protocols, personas, scenarios, information architecture and wireframes to building user interface prototypes.
2021-present
UX/UI Designer - IBM, Marcq-en-Barul
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My latest projects
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